Actual Google Reviews
As a consumer I value exceptional service above all else. It is this quality of service that makes SPI a truly incredible company in my opinion. Couple their quality of service with their incredible selection (probably the best I've ever seen), knowledgeable and helpful staff and you've an audio dealer that you can deal with confidence that your particular needs will be catered to with care and attention and any and all detail will be executed with your needs as an individual in mind, regardless of whether you're spending a modest amount or thousands upon thousands! This is the kind of service that elicits loyalty and I can say they have a loyal customer in me and I will never hesitate to recommend SPI to anyone.
Talking to Luc and his team is always a rewarding experience. The reason is simple, they pride themselves in sharing their interest and deep knowledge about audio and music. They will diligently guide you in making the right decision. Not many audio stores have been in business for more than 25 years. Clearly, there is a reason for that and its called dedication.
I bought a complete Cyrus system from my dad and he helped me set it up! I learned much from that experience. Man of great knowledge, I saw an aspect of my father when he was installing my system. Now I know why people give him 5 stars.
Bought several pieces of equipment recently. I can’t say enough about the quality of gear and the exceptional service I received from Luc and Steve. They patiently answered all my questions and set me up perfectly. Highly recommended you check this place out.
Purchased multiple items from Stereo Passion and have always been extremely satisfied of their service. Not trying to upsell you, they will listen to your needs and make suggestions based on that. Their honest feedback and answers have made me a return customer.
Great experience - very very knowledgeable and patient with me as I tip-toe into audiophilia. Service like this just does not exist anymore - nor does the product expertise. If you want QUALITY equipment and exceptional service - go see Luc and Steve - a hidden Gem in Ottawa and a dying breed of retailer who cares about their clients!
Tucked away in a light industrial neighbourhood in Ottawa's East End, Owner Luc and Manager Steve go out of their way to make their business friendly and laid back. But don't let this intimate, low-pressure approach fool you: these guys are pros! Thanks to their expert advice and an opportunity to audition fantastic gear, I was finally able to take my first step towards audio nirvana.... Thank you gentlemen - looking forward to many more. BG
I had an awesome experience with Stereo Passion. Luc answered all my emails and helped me settle on some great speakers. Highly recommended!
Ottawa only choice in high end Audio ! Great guys and better gear :)
Actual Yellow Page Reviews
Stereo Passion is awesome. I spoke with Luc who took a lot of his spare time to answer my questions. Very happy indeed. Highly Recommended!!
Actual Facebook Reviews
Unparalleled customer service! Luc and Steve have enabled me to carefully select components - through extensive conversation and auditioning - that work well together and are within budget. The result is a system that brings me joy and satisfaction every moment I spend with it. These guys are professional audio advisers, and value service and expertise over simply moving boxes. I would recommend anyone looking for serious performance from a 2-channel audio system make the trip out to Gloucester!
Best Hi-Fi selection in the region by far. Luc and his crew know their stuff inside out!
Yvon Audet AND Adam Wesley