Our mission is to make your shopping experience as joyful and informational as possible.
We fully understand first hand your passion and need for music in your daily lives. These needs are reflective of how important they are in our own private lives. We promise to do no harm. We are here to serve our clients without ego nor games.
We are slightly East of downtown Ottawa, off Montreal RD exit. We are not wheelchair accessible as we are on the second floor.
Our delivery days
Our deliveries are on Saturdays only. They take place in the following manner ;
East, Ottawa North and in the Gatineau's, they take place mid mornings.
South and Ottawa West, they take place mid afternoon
We do not deliver outside our city limits ( unless an entire system is bought ).
A surcharge may apply in certain circumstances
Our after care services
We have always provided full service to all that we sell you. With exemptions of used trades bought elsewhere, where the purchaser will be warned ahead of time, buying from us assures some continuity of repair services. On used gear, this entails a charge for our repair services.
Coffee and Tea's
Always on the house
You must be told...
You enter on secure premises, and our location is monitored via camera and other security measures at all times.
Demo times and after hours appointments.
Should you show up for a demonstration without booking a RV time, it is possible as long as 3 issues are not at play :
- We do not have a pending appointment on or near the time of your visit.
- Dem's need to be simple to set up from a set up stand point, and from companies that are plug and play, in nature.
- Complex or protracted set ups are by appointment only.
After hours appointments are offered Thursday and Friday evening, starting at 3 pm.
Scale of offerings
We try to offer a wide ranging assortments of lines from the affordable to the prestige levels.
Method of payments
Visa, Mastercard, Interact, EMT, certified cheques, Cash
Complaints, we did anything wrong in your regards.
Please call Luc, or email me directly at firstname.lastname@example.org
Please make certain that you provide all necessary information so that I may communicate with you in person. Once confirmed on my end, there is virtually no wait times to receive a response or call back.
Technical issues with the gear we sold you ?
You bought this from us ? You are having problems or have questions ? We have an entire system in place in order to tend and service these problems in a very efficient manner. This applies even to old gear we sold you years and years ago ! Please call or mail the above yellow highlighted email account.
Thanks for supporting your local dealer.